Privacy Policy
In accordance with the current Regulation (EU) 2016/679, we inform you that the personal data of the Users of the website will be processed for the activity of processing information about products and services requested. Such processing of your data will be covered by your own consent. By clicking on the “SEND” button, the User consents to the processing of his/her data by the company.
We also inform you that, unless legally required or with your express consent, we will not transfer your data to third parties.
Likewise, the User is informed that at any time may exercise their rights of access, rectification or deletion of data, as well as have other rights recognized in this document and regulated in Regulation (EU) 2016/679, notifying TECNOLOGÍA E INNOVACIÓN MÉDICO ESTÉTICA, S.L. located in C/ Isabel Colbrand, 10 – 28050 Madrid email: administracion@cryosense.com
Who is responsible for the processing of your data:
The data controller is identified in the expositive 1 of this Legal Advice.
What kind of data we have about you and how we have obtained them
The categories of personal data we process from customers and suppliers are:
- Identification data
- Postal or e-mail addresses
- Commercial information
- Financial and transaction data
We do not process any specially protected data:
We have obtained all of the above-mentioned data either directly from you by submitting a commercial offer, contractual proposal, etc. or through your company by providing us with identification data and other information necessary to carry out the object of the contractual relationship between the parties. It shall be your or your company’s obligation to provide us with the updated data in the event of any changes.
For what purpose we process your data:
We process the data provided to us by the persons concerned in order to manage various activities arising from specific procedures carried out in terms of sales, after-sales service, supplier management, quality of services, etc. In this way, we will use your data to carry out some of the following actions:
- Sending the information you request from us through the contact form on our website or any other means of contact with our company,
- Provide both potential customers and our customers, offers of products and services of interest,
III. To carry out the administrative, fiscal and accounting management of our customers and / or suppliers,
- To carry out satisfaction surveys, market studies, etc. in order to be able to offer you the most suitable offers and an optimized quality of service, etc.
How long we will keep your data:
Personal data relating to individuals linked to potential customers, customers and suppliers that we collect through the various contact forms and/or collection of information will be retained for as long as their deletion is not requested by the data subject. The data provided by our customers and suppliers will be kept as long as the business relationship between the parties is maintained, respecting in any case the minimum legal periods of conservation according to the subject matter.
In any case we will keep your personal data for the period of time that is reasonably necessary taking into account our needs to respond to issues that arise or solve problems, make improvements, activate new services and meet the requirements of applicable law. This means that we may retain your personal data for a reasonable period of time even after you have stopped using our products or you have stopped using this website. After this period, your personal data will be deleted from all our systems.
What is the legitimate basis for the processing of your data?
According to the type of data processing, the basis of legitimacy is as follows:
| TREATMENT | BASIS OF LEGITIMATION |
| Accounting Management: billing management with clients and / or suppliers | Maintenance, development and control of the contractual relationship between the parties |
| Tax management: application of withholdings, bonuses, etc. | Maintenance, development and control of the contractual relationship between the parties; Compliance with legal obligations |
| Administrative management: management of logistics, warehouse, deliveries to the customer, receipt of goods, etc. | Maintenance, development and control of the contractual relationship between the parties |
| Marketing: Commercial actions on our products or services directed to our clients or those persons who have requested us relative information in the past, including conducting satisfaction surveys to our clients. | Free and unequivocal consent of the interested party (potential clients), we certify that the withdrawal of this consent cannot condition the execution of the contract between the parties; legitimate interest of the company in the promotion and marketing of products or services similar to those obtained or requested by people interested in the past. |
In the event that you do not provide your personal data, we will not be able to execute your contract, fulfill legal obligations or obligations arising from the public authorities.
To which recipients your data will be communicated:
We will not give your personal data to any third-party company that intends to use them in their direct marketing actions, except in the case that you have expressly authorized us to do so.
We inform you that we may provide your personal data to agencies of the Public Administration and competent Authorities in those cases in which we are legally required to do so or in those cases in which, acting in good faith, we consider that such action is reasonably necessary to comply with a judicial process; to answer any claim or legal demand; or to protect the rights of the company or its customers and the general public.
We inform you that your data will not be transferred or communicated to third parties and the company is solely responsible for its treatment and custody.
We will provide your personal data to third parties (e.g. Internet service providers that help us to manage our website or carry out the contracted services, computer support and maintenance companies, logistics companies, tax and accounting consultancies, etc.). In any case, these third parties must maintain, at all times, the same levels of security as we do in relation to your personal data and, where necessary, will be bound by legal commitments to keep your personal data private and secure, and also to only use the information following specific instructions from the company.
What are your rights as a data subject:
Any person has the right to obtain confirmation as to whether or not we are processing personal data concerning him/her.
In particular, data subjects may request the right to access their personal data, as well as to receive them in a common and machine-readable format if the processing is carried out by electronic means (right of portability).
Likewise, interested parties may request the right to rectify inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
In addition, in certain circumstances, data subjects may request the limitation of the processing of their data, or in certain circumstances and for reasons related to their particular situation, data subjects may exercise their right to object to the processing of their data. We will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims or in those exceptions established in the applicable regulations.
Likewise, we inform you that you have the right to withdraw your consents granted at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.
Likewise, the User is informed that at any time he/she may exercise the aforementioned rights by writing to us using the contact details that appear in Slide 1 of this Legal Advice, attaching a copy of his/her ID card.
You will also have the right to file a claim before the Spanish Data Protection Agency, especially when you have not obtained satisfaction in the exercise of your rights.
http://www.agpd.es/portalwebAGPD/index-ides-idphp.php
On the other hand, in accordance with the provisions of Law 34/2002, of July 11, Services Information Society and Electronic Commerce, we undertake not to send advertising via email without first obtaining the express permission of the recipient. The User may oppose the sending of advertising by checking the appropriate box.
PROCEDURE IN THE EVENT THAT ACTIVITIES OF AN ILLICIT NATURE ARE CARRIED OUT
In the event that any user or third party considers that there are facts or circumstances that reveal the unlawful nature of the use of any content and / or the performance of any activity on the web pages included or accessible through the website, you must send a notification to THE OWNER OF THE WEBSITE duly identifying themselves, specifying the alleged infringements and expressly stating and under their responsibility that the information provided in the notification is accurate.
For all litigious matters concerning the website of THE OWNER OF THE WEBSITE, Spanish law shall apply.
PUBLICATIONS
The administrative information provided through the website does not replace the legal publicity of laws, regulations, plans, general provisions and acts that have to be formally published in the official journals of public administrations, which are the only instrument that attests to its authenticity and content. The information available on this website should be understood as a guide with no purpose of legal validity.